What Is This World Coming To???

I will not argue the fact that everyone at one time or another, has been the recipient of bad food or bad service at a fast-food restaurant.  Lets face it, it happens.  Especially when you are talking about teenagers who are making minimum wage, have no work ethic or pride in a job well done, or simply just don't care. But there are just as many out there who do care, and so when I hear restaurant horror stories, I always wonder if they are true.  Like the lady who reported finding a finger in her chili at Wendy's a few years back. Yes, accidents happen.  But it is beyond belief that a fast-food worker could lose a finger, and management not know about it...or care...or investigate and attempt to find the finger...  Lo and behold, it was a hoax. Someone just out to make a fast buck at the expense of others.  So, I shook my head in disbelief when it was reported that a 3 year old with a scarred face was kicked out of KFC last week for "upsetting the other patrons."  Sadly, I can see a few misguided humans who were afraid to look at this girl's face.

And I could see them saying something about it, because people can be cruel sometimes, especially if someone is different than they are.  But for a manager to ask a paying customer to leave? Beyond belief. I was in fast-food management for a very long time, and believe me, I would have been in fast-food management a very SHORT time if I had an attitude like that! Now I admire KFC very much for stepping up and doing the right thing - even to the point of an apology and offer to pay all of this young girl's medical bills. And to take appropriate action by investigating and giving walking papers to whoever committed this unpardonable and deplorable act. No surprise to me then, that upon further review, the traumatized 3 year old had never even been to KFC. It was a lie!  It never happened! Seriously people, what is this world coming to???  I read so many comments from people who will NEVER set foot in KFC again because of one employee's actions.  That is how bad the offense was.  And think of the millions in sales lost, and the possible job losses as a result.  All because of one person's greed and deceit? What ever happened to honesty?